Delivery
We deliver by our own transport to most parts of Northumberland, Tyne & Wear, and County Durham.
Our minimum order size for delivery is £30. We aim to process and deliver your order within 5 working days, and we will e-mail you with an expected delivery slot.
Heavy and bulky goods can only be delivered to your garden gate or property boundary.
Delivery charges are as follows:
NE1 = £20
NE2 = £20
NE3 = £20
NE4 = £20
NE5 = £20
NE6 = £20
NE7 = £20
NE8 = £20
NE9 = £30
NE10 = £30
NE11= £20
NE12 = £30
NE13 = £30
NE14 = £30
NE15 = £10
NE16 = £10
NE17 = £10
NE18 = £10
NE19 = £40
NE20 = £20
NE21 = £10
NE22 = £40
NE38 = £40
NE39 = £10
NE40 = £6
NE41 = £6
NE42 = £6
NE43 = £6
NE44 = £6
NE45 = £10
NE46 1 = £10
NE46 3 = £10
NE46 2 = £20
NE47 = £40
NE48 = £40
NE49 = £40
NE61 = £40
NE62 = £40
NE63 = £40
NE64 = £40
NE65 = £50
NE66 = £50
NE67 = £50
NE68 = £50
NE69 = £50
NE70 = £50
NE71 = £50
TS27 = £50
TS28 = £50
TS29 = £50
DL1- DL17 = £50
DH1 = £40
DH2 = £30
DH3 = £30
DH4 = £30
DH5 = £40
DH6 = £50
DH7 = £30
DH8 = £10
DH9 = £20
SR1 = £40
SR2 = £40
SR3 = £40
SR4 = £40
SR5 = £40
SR6 = £40
SR7 = £50
SR8 = £50
Click-&-Collect
We are also offering a click-and-collect service for orders over £30. Simply place your order in our webshop and select click-and-collect as your delivery option. There is no charge for this option.
We will e-mail you to let you know when your order is ready to be collected; for orders placed before 3:00 pm this will usually be the next day, and it should be within two working days for orders placed at other times.
Refunds
If you find that the items you have ordered are unfit for purpose, you can return them for a refund.
Either bring your unwanted item(s) into our Mickley store with proof of purchase, or e-mail us at tynevalleygardencentre@gmail.com and we can arrange a return from there.
Please note, customers will be responsible for any charges relating to the return of goods.